Ping An Podcast Series: Technology-Powered Growth

Discover how Ping An is using AI and big data to reshape financial services in China—and what it means for the future of business.
As the world’s second-largest economy, China’s GDP reached US$19 trillion in 2024, with a year-on-year growth rate of 5%. With annual growth projected to increase steadily through 2030, China presents enormous opportunities—but also raises pressure on businesses to scale efficiently and meet the needs of an increasingly sophisticated, digitally connected, and aging population.

Technology-Powered Growth at Ping An is a five-episode podcast series exploring how one of China’s largest financial services groups is anticipating these demands. With 240 million customers across 2,000+ cities, Ping An delivers integrated and personalized solutions across insurance, banking, investment, health, and senior care—responding to the evolving demands of modern Chinese households and the fast-growing silver economy.

Built on more than 15 years of technological investment, Ping An’s strategy is powered by 3,000+ scientists, 20,000 IT engineers, and over 3.2 trillion tokens of data. Its proprietary 9-5-3 technology framework and more than 55,000 patent disclosures position Ping An as a leader in AI, fintech, and healthtech, and generative AI.

This approach isn’t just innovative—it’s effective. In 2024, Ping An’s net profit surged 47.8% year-on-year, and total revenue reached RMB1.14 trillion (US$160 billion), with a 20-year compound annual growth rate (CAGR) of 15.6%. Find out why.

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In this series
1
Episode 1: Disrupting Industries: Ping An’s Leading Edge in Tech
Ping An Group Co-CEO Michael Guo and Chief Scientist Xiao Jing explain Ping An’s competitive edge in financial services technology. By combining a vast goldmine of customer data with world-leading innovations in AI and data analytics, Ping An delivers financial, health, and senior care services at a massive scale, serving 240 million customers in China, providing personalized solutions with remarkable cost efficiency.
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Podcast Episode 2: Smart Insurance: How AI Is Powering the Insurance Digital Transformation at Ping An
Demand for insurance, healthcare, and retirement services is surging in China, as the middle class surpasses 400 million and nearly 30% of the population is projected to be over 65 by 2030. At the same time, the insurance sector—worth RMB 5.7 trillion in 2024—is still underpenetrated, with vast growth potential.

In this episode, Ping An Group CFO Rebecca Fu and Chief Scientist Dr. Xiao Jing share how the company is driving insurance’s digital transformation through smart solutions powered by AI and big data. By combining behavioral, health, and financial data into real-time insights, Ping An is redefining customer experience, automating claims, preventing fraud, and equipping 360,000 insurance agents with Gen-AI tools. Discover how Ping An is setting the benchmark for AI in insurance—and defining the future of the industry.
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